Contact IPTV Brasil

Receive IPTV Brasil Our dedicated team is ready around the clock to assist with setup, billing, or channel-related matters. WhatsApp Alternatively, you can email us.

WhatsApp Support

For the fastest response, send us a message on WhatsApp.

Chat on WhatsApp

Live Chat

Use the chat widget for live support. If unavailable, email us instead.

Start a Request

Help & Guides

Check the Installation section for device setup instructions and troubleshooting advice.

View Installation

Get in touch

General Inquiry

Message us for any queries related to setup, billing, or service.

We’ll reply by email. Typical response: 2–8 hours.

Sales & Billing Assistance

Seek recommendations, oversee plans, or clarify payment questions.

We’ll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Choose a category for customized help and quick access links.

Setup & Installation

Step-by-step instructions for Smart TV, Firestick, Android, iOS, MAG, and more.

Billing & Payments

Payment problems, invoices, or receipts? Transactions are securely processed via Stripe.

Technical Issues

Having buffering, EPG, or app troubles? We can assist in fine-tuning your configuration.

Channel Requests

Need a particular channel or regional content? Share your request, and we'll check its status.

Account & Activation

No sign of your account info or activation email? We'll double-check and send it again.

Apps & Compatibility

Get tailored advice on the best IPTV applications and settings for your equipment.

Frequently Asked Questions

Immediate answers to typical inquiries concerning support, configuration, and billing.

Include details like your device, app, plan, and a concise problem description.

Verify your spam/junk folder. If it remains absent, contact us via WhatsApp It will be resent to you immediately.

Additional connections are offered as add-ons. Reach out to sales for specifics.

Check out our Installation page for step-by-step setup instructions for Firestick and similar devices.

Consult our Refund Policy to understand eligibility criteria, deadlines, and the submission procedure.

Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.

Use a connection of 30+ Mbps, switch to 5GHz Wi-Fi or Ethernet, enable hardware acceleration, increase buffer size, and close other downloads or streams.

Within your application settings, refresh or reload to update playlists and EPG data. When necessary, delete and then reinsert your M3U and EPG URLs.

Major credit cards are processed through Stripe.

Absolutely. Renewal settings can be adjusted in your account dashboard, or you may reach out to our support team for help.

Our Response Times

  • Priority support: within 1–2 hours
  • Email support: 2–8 hours
  • Technical issues: Promptly