Privacy Policy

Welcome to IPTV Brasil. Protecting your personal information and respecting your privacy is our commitment. If you have any concerns or questions about our policy or data practices, please let us know. contact us via WhatsApp.

1. Data We Collect

Personal information is collected when you voluntarily provide it during registration for our IPTV service, express interest in our products or services, or contact us for any reason.

We collect the following types of personal information:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We make use of the data we collect or obtain in the following ways:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your information relies on these lawful foundations:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We maintain your personal information solely for the period required to achieve the purposes outlined here, unless laws (including tax, financial, or legal statutes) necessitate longer preservation.

5. Cookies & Tracking Technologies

The use of cookies and analogous tracking mechanisms may occur to access or store data. These consist mostly of necessary functional cookies that ensure proper operation of the website and user area. Tracking cookies for advertising purposes are not employed.

6. Third-Party Services

We might share your information with external vendors, service providers, or representatives who assist our operations and require access to this data. Examples comprise:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

Appropriate technical and administrative security measures have been put in place to protect personal information under our control. Nevertheless, perfect internet security cannot be guaranteed.

8. Your Data Protection Rights

Your geographical location may determine which personal data rights are available to you:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

For exercising these rights, please contact us via WhatsApp.

9. Children’s Privacy

Children under 18 are prohibited from using our service. We strictly refrain from obtaining personal details from those under 18.

10. Contact Us

Should you have any inquiries or feedback regarding this policy, please contact us via WhatsApp.